With the exception of the LITE rate, all reservations made through the OK Mobility website can be modified up to 48 hours prior to vehicle pick-up. Smart and Lite rate reservations are non-refundable.
In case you have booked through an intermediary, you must contact them to request the modification.
If you have booked through our website or by phone, you can request the modification of your reservation by calling +34 971 92 84 75.