To cancel a booking made through the website or app, log in to OK Club or sign up. Go to your “Pending bookings” and find your booking. You can now cancel the booking and if it is a refundable rate, you will automatically receive the corresponding refund. You can cancel through the website or the app. You can access the OK Club or register by clicking on the following link https://okmobility.com/en/club If you booked at the counter or in our Customer Service Center, please call 971 126 880. If you made the booking through an intermediary, please ask them for advice on modifying or cancelling it.